IMPORTANT NOTICE: At Fortis Healthcare, we are fully supportive of the National priorities set out by the Hon’ble Prime Minister of India. Further to the directives of the Government provided in their press release dated 8th Nov 2016, payments at Government hospitals can be made through 500 and 1000 Rupee denomination notes. In view of the hardship being caused to the large number of patients at private hospitals, we have made an urgent representation to the Government that this exemption should apply equally, for payments, at private hospitals. We are following up with the authorities and hope the Government will step in quickly to resolve this anomaly. Meanwhile, at Fortis hospitals across the country, we continue to accept payments through credit card, debit card and electronic banking transfers. As 500 and 1000 Rupee denomination notes are no longer legal tender we are only accepting 100 Rs and lower currency notes. As per Government regulation, a PAN card and legitimate ID proof is however required for payments in cash exceeding Rs 50,000. Meanwhile we continue to ensure that emergency cases get immediate medical attention without delay whatsoever and have put in more administrative staff and help desks to assist patients.

Visiting Hours for ICUs

1100 hrs. to 1200 hrs. 1600 hrs. to 1700 hrs.
Wards/Third Floor/Fourth Floor
 1000 hrs. to 1200 hrs.
 1700 hrs. to 1900 hrs.
In-patient Hospital Bill
Patients admitted to the hospital (in-patients) will receive daily bills for the services consumed. Your hospital bill will include charges for your room, food, medical supplies, doctor visits, and any tests or procedures that you undergo. All room services ordered (E.g., attendant food, attendant laundry, Wi-Fi, use of telephone etc.) will also be part of the in-patient bill and are to be cleared at the time of discharge. Daily bills can be settled with the help of financial counsellors or billing coordinators.
Out-patient Hospital Bill
Patients seen in an outpatient setting may receive separate invoices for some services. Your outpatient bill will include charges for the use of the facility and any tests or procedures done at the time of your appointment. For scheduling reasons, some tests or procedures may be performed at a later date and will be billed separately from your outpatient invoice.
Obtaining your Medical Records
You have the right to obtain a copy of your medical records (originals are sent to your TPA) and to request that your records be provided to someone else (subject to certain limitations). In order to protect your privacy, we must have your written permission before releasing the records to a third party.
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