The front office staff at the reception will assist you during the admission process. They will generate a Unique Identification Number (UID) for the patient and all the medical records will be maintained and stored by the hospital for all future reference. They will also draw out an estimate and guide you for selecting the relevant category of room.
Your nurse will assist you in the discharge process which may take few hours to complete the process. Once your final bill is generated, you are expected to clear your dues by paying cash or by a credit/debit card.
As a patient or an attendant, you have the right to:
• Be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.
We value your family and friends and recognise that they are an important part of your recovery process. Therefore, we have formulated the following guidelines for the well-being of your patients and expect your cooperation towards these guidelines.
All Intensive Care Units (ICUs) areas are restricted areas. Visitors are requested to adhere to the hospital protocols and wear isolation gown, mask, gloves, shoe covers and use hand sanitiser available at the hospital before and after entering these areas.