The front office staff at the reception will assist you during the admission process. They will generate a Unique Identification Number (UID) for the patient and all the medical records will be maintained and stored by the hospital for all future reference.
As a patient or an attendant, you have the right to. Be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.
We value your family and friends and recognise that they are an important part of your recovery process. Therefore, we have formulated the following guidelines for the well-being of your patients and expect your cooperation towards these guidelines.
All Intensive Care Units (ICUs) areas are restricted areas. Visitors are requested to adhere to the hospital protocols and wear isolation gown, mask, gloves, shoe covers and use hand sanitiser available at the hospital before and after entering these areas.
Fortis Hospital & Kidney Institute (FHKI), Rash Behari Avenue, Kolkata, is the first of its kind medical centre for renal care in East India. Dedicated to urology and nephrology, FHKI is a 43 bed super-speciality hospital which commenced operations in 1999.
Since then, we have performed a number of kidney surgeries in East India, including the first successful laparoscopic donor nephrectomy in kidney transplant. We are also the pioneers of non-invasive procedures for removal of kidney stones by installing the first lithotripter machine in the region. Today, we are acclaimed as the tertiary referral centre for renal diseases and the preferred destination for renal transplants, not just in East India, but across India and the neighbouring countries.
Our approach, based on patient centricity, integrity, teamwork, ownership and innovation, combines compassionate patient care with clinical excellence, to achieve a single-minded objective of saving and enriching lives.