Fortis Healthcare Limited (Fortis), India’s leading healthcare delivery company, was awarded the prestigious Golden Globe Tigers Award for the category of Best patient Safety Initiative as it successfully adopted and implemented the World Health Organisation’s (WHO) Surgical Safety Checklist (SSCL) for patient safety and risk minimization in the operating room. It has been standardised and implemented as a single surgical safety checklist across all Fortis Hospitals in India. This has also improved consent practice and compliance of the “Fortis Anti-Microbial Stewardship” (AMS) programme, and has also given a boost to employee confidence, improved the efficiency of the system and reduced inter-fraternity barriers.
Fortis has identified Patient Centricity as one of its core value. In order to substantiate our value, it was decided to standardize and implement a single surgical safety checklist (SSCL) across all Fortis hospitals in India. Following the founding principle of medicine – Primum Non Nocere (First Do No Harm) - the company adopted global standard of patient safety enunciated by the WHO. Such standardized checklist across all hospitals of Fortis in India and their implementation has definitely improved patient safety and risk minimization in operating room. This practice has helped to detect 1107 errors. Due to timely response, these errors were proactively rectified. There were 23 errors that could have caused serious patient harm.
Speaking on the occasion, Dr Bishnu Panigraphi, Senior Vice President, Medical Strategy and Operations Group (MSOG) said, “We are very happy for being awarded this coveted prize and recognised internationally for our initiative in patient safety and risk minimization in operations room. We are bound by our guiding principle of patient care. This initiative has not only standardized treatment across all Fortis hospitals but also ensured best global safety guidelines.”
Due care has been taken to periodically review efficient implementation of these checklist across Fortis hospitals. At every monthly review meeting that tracks the progress of SSCL implementation; the collated data is analyzed and presented in the form of a report to the top management of the company.
The campaign was launched under WHO supervision and trainings were conducted among all the stakeholders during the course of its implementation process. The SSCL has been customised to suit Fortis Operation Room (OR) practices. In order to ensure complete implementation, a system to monitor checklist compliance was introduced in all hospitals last year. The use of the checklist has also improved consent practice and compliance of the “Fortis Anti-Microbial Stewardship (AMS) programme, and has also given a boost to employee confidence, improved the efficiency of the system and reduced inter-fraternity barriers.
About Fortis Healthcare Limited
Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Singapore, Dubai, Mauritius and Sri Lanka with 54 healthcare facilities (including projects under development), approximately 10,000 potential beds and 260 diagnostic centres. In a global study of the 30 most technologically advanced hospitals in the world, its flagship, the Fortis Memorial Research Institute’ (FMRI), was ranked No.2, by ‘topmastersinhealthcare.com, and placed ahead of many other outstanding medical institutions in the world.
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Fortis Healthcare Ltd.
Nibha Bhandari Vyas:+91-9811065557, Nibha.firstname.lastname@example.org
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