Fortis Escorts Faridabad Launches ‘SANJEEVANI’- Faridabad’s First Dedicated 24/7 Stroke Helpline along with Stroke Clinic & Ambulance Service

Faridabad, 28 January 2026: In a first-of-its-kind initiative for the city, Fortis Escorts Faridabad today launched ‘SANJEEVANI’, Faridabad’s first dedicated 24×7 stroke helpline, along with a round-the-clock stroke clinic and specialised stroke ambulance service, aimed at drastically reducing the critical time between stroke onset and treatment.

The SANJEEVANI Stroke Helpline (96677 11771) provides immediate access to expert medical guidance, rapid hospital coordination, and ambulance mobilisation, ensuring that patients experiencing stroke symptoms receive urgent, specialised care without delay. In stroke management, where “time is brain”, early medical intervention significantly improves survival rates and reduces the risk of long-term disability. 

The initiative addresses a major gap in emergency stroke care, where delays often occur due to lack of awareness, absence of coordinated response systems and delayed transportation to stroke-ready hospitals. By integrating a single helpline with a dedicated stroke clinic and ambulance support, Fortis Escorts Faridabad aims to enable faster decision-making, quicker transfers, and immediate access to advanced stroke treatment - all within the crucial golden hour.

Speaking at the launch, Dr Vinit Banga, Director - Neurology, Fortis Escorts Hospital Faridabad said, “SANJEEVANI has been launched to bridge the critical gap to stroke response by helping callers spot the typical warning signs of stroke (BE-FAST) sudden onset Balance problems, Eye-loss of vision, Facial drooping, Arm weakness in limbs, Slurring or difficulty in speaking. It then connects the caller to the nearest stroke-ready hospital, coordinates for immediate availability of ambulance services and alerts doctors in advance, ensuring stroke treatment begins the moment the patient arrives at the hospital.

Dr Kamal Verma, Director, Neurosurgery, Fortis Escorts Hospital Faridabad said, “In stroke care, time is brain, as delays in medical intervention can lead to irreversible brain damage and long-term neurological disabilities. Quick and Timely access to a specialized centre allows timely imaging, accurate diagnosis and immediate intervention, including advanced neurosurgical support when required. The dedicated stroke clinic, ambulance and the helpline nos will play a crucial role in ensuring that patients receive care within the golden hour, without losing valuable time. This initiative will significantly improve clinical outcomes by enabling coordinated, multi-disciplinary stroke management care from the very first point of contact.”